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Your Via Money MasterCard® Prepaid Card

Your Via Money Card will arrive personalised with your name, you can also get multiple cards for authorised users of your choice such as friends or family.

What is a Prepaid Card?

A Prepaid Card is a payment card that can be loaded with money by you or someone else. It looks just like any normal credit or debit card, with a card number, chip and signature strip. But Prepaid Cards are unlike credit cards, which provide you with a line of credit. They are also very different from debit cards which are linked to a bank account. This is because you can’t borrow money with a Prepaid Card - you can only spend the money you have loaded onto the balance

Find out all the great ways that the Via Money eccount and Prepaid Card can help you manage your money.

You can use your Via Money Card to make purchases wherever MasterCard® is accepted – that’s over 25 million locations worldwide. When you use your Via Money Card at a retailer, the price of your purchase is deducted from the amount loaded onto your card.

You can also make secure purchases by phone, mail, or over the Internet. In addition, you have the ability to withdraw your money from cash machines (ATMs) worldwide.

Your Via Money MasterCard® Prepaid Card is safer and more convenient to use than cash. Get yours now.

Manage Your cards

Via Money offers three convenient ways to manage your cards safely and easily:

  1. Log-in online: Log-in and choose ‘eccount Summary’ tab
  2. Call our automated telephone line: 020 7070 4912
  3. Text the word from the list below to 80777:
BLOCK
Block your card(s) from being used
BLOCK XXXX
Block a specific card from being used
UNBLOCK
Enable your card(s) after blocking use
UNBLOCK XXXX
Enable a specific card again after blocking use
LOST
Report your card(s) Lost
LOST XXXX
Report a specific card Lost
STOLEN
Report your card(s) Stolen
STOLEN XXXX
Report a specific card Stolen

Notes:

XXXX indicates the last 4 digits of the 16 digit card number.

This service only applies where cards are registered to the mobile number that the text is being sent from.

Standard network rates apply when you text us. text replies from us are FREE.

Block, Unblock, Lost and Stolen card services are FREE of charge.

Tell a friend

Know somebody that would be interested in a Via Money Card? Send them an email now.

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Get FREE balance alerts

Request an SMS update on your Via Money eccount balance at anytime. Find out how.

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terms and conditions apply. The Via Money MasterCard® Prepaid Card is issued by Newcastle Building Society pursuant to licence by MasterCard® International Incorporated or its Affiliates. Newcastle Building Society is authorised and regulated by the Financial Services Authority and is entered in the Financial Services Authority register (www.fsa.gov.uk/register/) under registration no. 156058. Cardsolutions@newcastle.co.uk