Withdraw Money
ATMs
You and your authorised user(s) can use your Via Money MasterCard® Prepaid Card to withdraw money from over 1.2 million ATMs worldwide, 24 hours a day, wherever you see the MasterCard® Acceptance Mark.
Simply insert your Via Money Card into the ATM and follow the instructions on the screen.
Click here for our ATM locator.
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Minimum and maximum withdrawal limits
You can withdraw up to £500 a day from an ATM or up to the maximum country limit allowed – whichever is the lowest. The minimum withdrawal in the UK is £10. The minimum amounts vary in countries outside the UK.
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Checking your Via Money eccount balance
It’s easy to check your eccount or Via Money Card(s) balance 24 hours a day:
- Online: Log-in to your Via Money eccount
- Telephone: call our automated telephone line on 020 7070 4912 or +44 20 7070 4912 if overseas.
- Text: BAL to 80777 or +44 778 1474 776 if overseas (standard network rates apply).
Customer Tools
Get FREE balance alerts
Request an SMS update on your Via Money eccount balance at anytime. Find out how.