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Withdraw Money

ATMs

You and your authorised user(s) can use your Via Money MasterCard® Prepaid Card to withdraw money from over 1.2 million ATMs worldwide, 24 hours a day, wherever you see the MasterCard® Acceptance Mark.

Simply insert your Via Money Card into the ATM and follow the instructions on the screen.

Click here for our ATM locator.

  • Minimum and maximum withdrawal limits

    You can withdraw up to £500 a day from an ATM or up to the maximum country limit allowed – whichever is the lowest. The minimum withdrawal in the UK is £10. The minimum amounts vary in countries outside the UK.

  • Checking your Via Money eccount balance

    It’s easy to check your eccount or Via Money Card(s) balance 24 hours a day:

    • Online: Log-in to your Via Money eccount
    • Telephone: call our automated telephone line on 020 7070 4912 or +44 20 7070 4912 if overseas.
    • Text: BAL to 80777 or +44 778 1474 776 if overseas (standard network rates apply).

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Request an SMS update on your Via Money eccount balance at anytime. Find out how.

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terms and conditions apply. The Via Money MasterCard® Prepaid Card is issued by Newcastle Building Society pursuant to licence by MasterCard® International Incorporated or its Affiliates. Newcastle Building Society is authorised and regulated by the Financial Services Authority and is entered in the Financial Services Authority register (www.fsa.gov.uk/register/) under registration no. 156058. Cardsolutions@newcastle.co.uk