Activating your Via Money eccount
All you need is proof of identity and your home address to activate your Via Money eccount and MasterCard® Prepaid Card. There are no credit checks and no awkward questions to answer. You can either buy and activate your card online or download the activation form by clicking here. Complete and return it to the address below along with the required identity information.
The Via Money Prepaid Card
PO BOX 49777
London
WC2E 7WZ
Simply choose from one of the two following options to confirm your identity:-
1. Confirm that you’re personally registered with at least two of the following:-
- Home landline telephone number
- Electricity supply number
- Full UK driving licence number
- That you’re registered on the Electoral Roll
2. A photocopy of the photo page of your passport
- All nationalities are welcome. Some older style passports may require certification – Call customer care for an activation form with details.
Other options
If you’re unable to provide the information required, don’t worry, we may still be able to confirm your identity using other documents you may have, such as birth or marriage certificates, utility bills or benefits entitlement letters. Please call customer care for more details.
When you receive your Via money card through the post, you can retrieve your PIN by following the instructions in your welcome letter, then just Top-up and it’s ready to use.
Customer Tools
Get FREE balance alerts
Request an SMS update on your Via Money eccount balance at anytime. Find out how.